Store Policy

Customer service

We at magishop.se want to give our customers the best service possible.

To get in touch with us, you can email info@magishop.se or use the contact form below;

INTEGRITY POLICY

When you order in our web shop, your information is secure.
You can choose payment with Stripe, by logging in to your account or direct credit card payment. 

When you make a purchase, we must collect certain information in order for us to complete your order.
We do not sell, rent or otherwise distribute this information to third parties for any purpose.

e may use your information and email address to:

- send forms with questions about the quality of our products and services,

- send advertising messages about new products, discounts, special offers, etc.

Do you want to be removed from our registers? Please contact us by emailing to:  info@magishop.se

Payment options 

- Credit / Debit Cards
- Swish

- Bankgiro

Shipping

We ship primarly with the swedish postalservice and their partners to get your package to it's destination!
All shippments comes with trackingnumber.

Shipping processing time

All orders are processed within 1-3 working days.
If we experience a large order volume, deliveries can be delayed.
If there will be a significant delay in the delivery of your order, we will contact you by email or phone.

Delivery confirmation & order tracking

You will receive an email confirming delivery when your order has been shipped with any tracking number. The tracking number will be active within 24 hours.

Return Policy

Magishop.se does only accept returns for damaged goods. 
 

Magishop.se is responsible for damaged or lost products during shipping.
If you have had your order damaged, please contact us via our contactform or emailadress and we will answer you as soon as we can with a solution.

Save all packaging materials and damaged items before claiming.

Magishop.se does not accept returns of incorrectly ordered goods.

Other

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